CLOUDOperational
99.9% Dubai, UAE · Open to strategic opportunities
IT MANAGEMENT · CLOUD · DEVOPS · AUTOMATION
I build intelligent IT ecosystems that keep businesses secure, connected and moving.
AI-enabled IT Manager and software engineer bridging infrastructure, cloud platforms, cybersecurity, automation and business systems across complex multi-company environments.
PRIMARY OPERATOR
Anas Badr Eddine
IT Manager · Software EngineerAUTOMATIONAI-assisted
ACTIVESECURITYProtected
HARDENEDDEVELOPMENTFull stack
READY›
initializing digital transformation...Cloudflare
FastAPI
QNAP
AI Ops
Google WorkspaceMicrosoft 365AWSAzureCloudflareDockerPythonLaravelSalesforceKandjiGoogle WorkspaceMicrosoft 365AWSAzureCloudflareDockerPythonLaravelSalesforceKandji
01 / ABOUT
From support desk to strategic transformation.
I connect business strategy with the systems, infrastructure and automation needed to make it real.
My work spans daily IT operations, cloud platforms, networks, device management, storage, cybersecurity, CRM architecture and software development. I operate comfortably between leadership conversations and hands-on technical troubleshooting.
I use ChatGPT to accelerate SOPs, technical planning, troubleshooting and workflow design, while Claude supports coding, debugging, API logic and refactoring. The result is faster execution without losing operational control.
Business-first technology
Every technical decision should improve reliability, cost, speed or user experience.
Automation with ownership
Automate repetitive work, document the process and keep humans in control.
Secure by design
Build access, identity, backup and monitoring into the system from day one.
02 / EXPERTISE
A complete IT capability, not a single silo.
01
IT Operations & Infrastructure
Multi-company IT leadership, networks, support, vendors, procurement, continuity and service delivery.
NetworksVPNDNSBackupsVendors
02
Cloud & Systems
Identity, collaboration, domains, email security and cloud administration across modern platforms.
GoogleM365AWSAzureCloudflare
03
AI & Automation
AI-assisted operations, workflow automation, API integrations, SOP generation and technical acceleration.
ChatGPTClaudeZapierMakeWebhooks
04
DevOps & Development
Web and mobile engineering, backend systems, APIs, containers, source control and delivery pipelines.
PythonLaravelReactFlutterDocker
05
Cybersecurity & Devices
Endpoint lifecycle, access control, MDM, identity, permissions, email protection and operational security.
KandjiABMIntuneDMARCAccess
06
Business Systems & Data
CRM, documents, storage, integrations and operational platforms connected into one business ecosystem.
SalesforceZohoQNAPDocuSignMonday
03 / EXPERIENCE
Leading systems through growth and complexity.
CURRENT ROLE
IM MEDIA HOLDING · DUBAI
IT Manager — Developments & Operations
Manage IT operations, infrastructure, cloud platforms, business applications, domains, devices and technical support across IM Media Holding, Imfluence, Imvent Studios, Imtellect and Implify.
- Lead Google Workspace, Microsoft 365, Cloudflare, email security, storage and access operations.
- Manage Apple Business Manager, Kandji/IRU MDM and the complete device lifecycle.
- Architect CRM migration, integrations and AI-assisted operational workflows.
- Connect infrastructure with studio, marketing, HR, finance and automation systems.
AI-accelerated operationsCross-company ownershipDigital transformation
MAY 2024 — PRESENT
MIRA GROUP · DUBAI
IT Manager
Managed business-critical IT operations across a large multi-company environment, covering cloud platforms, users, security, procurement, networks and continuity.
- Administered Google Workspace, Microsoft 365, Azure, AWS, servers, VPNs and endpoints.
- Improved onboarding, offboarding, backup, documentation and access management.
- Reduced cost through vendor negotiation, license review and system optimization.
JUL 2022 — FEB 2024
AVANTAGES ENTREPRISES · REMOTE
Project Lead Developer — Laravel / Flutter
Led the development of web and mobile products using Laravel, PHP, Flutter, MySQL and REST APIs.
- Designed backends, dashboards, APIs, authentication and database structures.
- Translated stakeholder needs into features, delivery plans and maintainable code.
- Improved performance and usability through refactoring and structured development.
EARLIER EXPERIENCE
APTUS SOFTWARE
Frontend Developer Intern
UI implementation · testing · bug fixingCOURT OF APPEAL, GUELMIM
Junior Full Stack Web Developer Intern
Internal web apps · databases · documentation04 / SELECTED PROJECTS
Technology built around real operational outcomes.
CRM ARCHITECTURE01
Salesforce Migration & Integration Ecosystem
Planned the migration from Zoho CRM to Salesforce with custom business objects, workflow logic and integrations spanning documents, payments, marketing, communications, access and operations.
SalesforceZohoDocuSignTwilioZapier
INTELLIGENT OPERATIONS02
AI-Assisted IT Operations
Created practical workflows using ChatGPT and Claude for SOPs, troubleshooting, coding, technical planning and process automation.
ChatGPTClaudeAutomation
STORAGE & MEDIA03
QNAP Studio Storage Workflow
Designed secure footage workflows across QNAP NAS, SMB, RAID pools, permissions, Google Drive sync and backup planning.
QNAPSMBRAIDGoogle Drive
DEVICE LIFECYCLE04
Apple Device Management
Managed Apple Business Manager, Kandji/IRU enrollment, reassignment, profiles, authentication and company device lifecycle.
ABMKandjimacOSiOS
EMAIL SECURITY05
Domain & Email Protection
Implemented SPF, DKIM, DMARC, Cloudflare DNS, routing controls, anti-spoofing and domain authentication.
DMARCCloudflarePowerDMARC
SECURE CONNECTIVITY06
Cloudflare Tunnel / BioStar
Supported secure public hostname routing, service troubleshooting, local-to-cloud connectivity and API testing.
Cloudflare TunnelBioStar 2API
05 / TOOLKIT
The platforms behind the outcomes.
Cloud & Admin
Google WorkspaceMicrosoft 365AzureAWSCloudflarePowerDMARC
Development
PythonLaravelPHPJavaSpring BootReactJSFlutterMySQL
DevOps & Automation
GitHubDockerJenkinsCI/CDAPIsWebhooksZapierMake
Infrastructure & Devices
QNAPSynologyKandjiApple Business ManagerIntuneSMBVPNDNS
06 / EDUCATION
Engineering roots. Continuous evolution.
A software engineering foundation strengthened by practical leadership, DevOps, cloud and project training.
Software Engineering Program
ALX Africa
Bachelor’s Degree in Application Design & Development Engineering
FST Settat
Diploma in Computer Science
EST Guelmim
Selected training
DevOps Foundations · PMP Planning · Java Programming · PHP OOP & Laravel · ReactJS / MERN · Flutter Development
07 / CONTACT
Let’s build an IT environment that works as hard as your business.
Available for IT leadership, infrastructure, cloud, automation, digital transformation and technical project opportunities in Dubai and beyond.
Dubai, UAE · Available for selected IT, automation and digital transformation opportunities.